Terms of Use

TERMS AND CONDITIONS - ReplayLabs

1. About ReplayLabs and acceptance of the terms

These Terms and Conditions (Terms) govern access to and use of the ReplayLabs website, applications, and services (the Service), operated by SAVIN MIHNEA - Authorized Natural Person (PFA), Tax Identification Code: 53893100 (ReplayLabs, we), registered office: Chimiei 191, Savine?ti, Neam?, postal code 617410, Romania, email: [email protected].

By creating an account, purchasing a subscription, or using the Service, you accept these Terms.

If you do not agree, do not use the Service.

We may store the timestamp and version of the accepted Terms for the management of acceptance and disputes.

2. Definitions

Service = the ReplayLabs platform, available through the replaylabs.app website, including all functionalities, applications, interfaces, replay analyses, generated statistics, visualization tools, and any related services offered to users.

Consumer = any user who accesses or uses the Service.

Replay = files that the user uploads to the ReplayLabs website in order to be subjected to analysis, files generated by the user in a Rocket League game session.

Replay Data = the result of analyses performed on the basis of the data and information extracted from a Replay file, which may be represented in the form of charts, comparisons, timeline, recommendations, events, statistics, frame-by-frame data.

Subscription = a recurring plan paid by the user in order to obtain Starter and Pro functionalities that provide access to additional data compared to the free functionality.

User Content = the files and data uploaded or generated through the Service (including Replays and derived analyses).

3. Eligibility and accounts

Account creation and authentication are performed only through Google.

Accounts registered on the Steam and Epic platforms may be connected optionally on the ReplayLabs platform in order to associate gameplay/replay data with the user's profile.

The user is responsible for the security of the account and the activity carried out through it.

4. The Service and the nature of the results

The purpose of the ReplayLabs website is the development of a platform that processes Rocket League Replays and transforms raw match data into advanced statistics, gameplay events, and evaluations of player performance.

ReplayLabs provides automatic performance analysis based on uploaded Replays. The website makes available to users three analytical components, namely:

1. Free = an option offered free of charge, which allows a user to upload and automatically process a number of 15 replays per week, returns basic statistics, keeps the analysis result available for viewing for 7 days, offers the possibility of reprocessing after the expiry of the 7-day period for keeping the result, within a limit of a maximum of 15 reprocessings / week, and includes one (1) weekly grading unlock that grants access to grading, timeline viewing, and 2D replay viewer data for one selected replay per week;

2. Starter = a paid option, which allows a user to upload and automatically process a number of 40 replays per week, returns advanced statistics, awards grades, chronological views of events from the replay, keeps the analysis result available for viewing for 14 days and offers the possibility of reprocessing, after the expiry of the 14-day period for keeping the result, within a limit of a maximum of 40 reprocessings / week;

3. Pro = a paid option, which allows a user to upload a number of 80 replays per week, returns advanced statistics, awards grades, chronological views of events from the Replay, keeps the analysis result available for viewing for 30 days, prioritizes data processing and offers the possibility of reprocessing, after the expiry of the 30-day period for keeping the result, within a limit of a maximum of 80 reprocessings / week;

The Service may include statistics, comparisons, and visualizations generated from Replay Data.

The analyses are for informational purposes and do not represent professional advice.

They may be incomplete or inaccurate.

We may add, remove, or modify functionalities. If a material change negatively affects access, we will provide notice and, where necessary, a right of cancellation without penalties.

5. User content, licenses, and other players

You retain your rights over your Replays and your Content, to the extent that you hold those rights.

By uploading a Replay, you grant ReplayLabs a non-exclusive, global, and free license to store, process, analyze, transform, and display Replay Data and derived analyses, strictly for the provision and improvement of the Service.

Replays may contain identifiers and gameplay data of other players. By uploading the Replay, the user assumes responsibility for that right and that this does not violate the law or the rights of third parties.

Replays may include platform identifiers (e.g. SteamID, Epic Account ID) generated by the game. ReplayLabs does not independently verify and does not independently correlate these identifiers with real identities, beyond the data voluntarily provided through authentication.

The analytical products offered by ReplayLabs may be viewed by all users, subject to the quantitative, qualitative, and duration limitations specified above.

Deletion of the account ensures the removal of the data that were provided upon account registration and disconnects the website identifiers. Data retention is described in the Privacy Policy.

6. Acceptable use

You agree that YOU WILL NOT:

- Use the Service for illegal, harmful, or abusive purposes.

- Attempt to compromise the security of the platform or circumvent legal limits.

- Upload malicious or harmful files.

- Infringe the rights of third parties.

We may apply reasonable limits (upload sizes, rate limits, processing quotas) to protect the Service and the users.

7. Subscriptions, billing, renewal, and cancellation

The ReplayLabs.app website makes available to users 3 functionalities, namely one free functionality (Free) and 2 paid functionalities, namely Starter and Pro, which may be purchased through recurring Subscriptions, their prices being displayed on the website. Prices are expressed in European currency (EURO), VAT not being included in this price. The price of subscriptions is influenced by the costs generated by the operation of the website.

Payments are processed through the online service Stripe. We do not store complete data of electronic payment instruments.

The Subscription has a standard validity period of one (1) month. The Subscription renews monthly, automatically, unless you cancel before expiry. Cancellation takes effect at the end of the current paid period.

If the prices of the services change, this will be announced on the website, and the new price will apply on the next renewal. You may cancel before the expiry of the current subscription.

8. Right of withdrawal

The right of withdrawal does not apply in the case of digital services offered by ReplayLabs. Once the payment has been made, it is presumed that the service has been accepted under the conditions described above.

9. Refund policy

According to the legal regulations, refunds do not apply in the case of digital services offered by ReplayLabs.

10. Availability, backups, and data integrity

The Service is provided as is and subject to availability. We do not guarantee uninterrupted availability or that data will not be lost.

Replay files and derived data may be lost or corrupted due to technical failures or unforeseen events. You are responsible for keeping your own backup copies.

We may maintain backups for a limited period, according to the Privacy Policy; deletion may take effect after backup rotation.

11. Third-party services

The Service may integrate or depend on third-party services (e.g. Stripe, Cloudflare, Supabase, Railway, OAuth providers).

Use of third-party services may be subject to their own terms and policies.

ReplayLabs is not liable for third-party services outside our control.

12. Intellectual property and lack of affiliation

ReplayLabs and the software, algorithms, design, and documentation are protected by intellectual property rights and remain the property of ReplayLabs.

ReplayLabs is an independent service and is not affiliated with or supported by Epic Games, Psyonix, Steam, Valve, or any other third party mentioned in the Service.

13. Disclaimer

Nothing in these Terms limits the rights of consumers that cannot be excluded by law.

14. Limitation of liability

ReplayLabs makes all reasonable efforts to ensure the correct and continuous operation of the digital platform. However, it does not guarantee that the service will operate without interruptions, errors, or technical malfunctions.

ReplayLabs cannot be held liable for any direct or indirect losses, including data losses, financial losses, or loss of profit, resulting from the use or impossibility of use of the service.

In any situation in which ReplayLabs' liability is established according to the law, it will be limited to the total amount paid by the user for the use of the service in the 12 months preceding the occurrence of the damage.

This limitation of liability does not apply in cases where the damage was caused by fraud, intent, or gross negligence on the part of ReplayLabs.

15. Suspension and termination

We may suspend or terminate access if you violate these Terms, create security risks, or abuse/fraud.

You may request deletion of the account at any time, according to the Privacy Policy.

16. Applicable law and jurisdiction

These Terms are governed by Romanian law.

If you are a Consumer, you may have the right to bring actions in your country of residence and to benefit from mandatory consumer protections that cannot be removed by contract.

The EU ODR platform is closed; we do not rely on it as a dispute resolution mechanism.

17. API usage

ReplayLabs may provide API access (the API) for programmatic use of selected Service functionality and replay-related data.

API access is authenticated through unique API keys linked to the user's account.

Users are responsible for API key confidentiality and for all actions performed through their keys.

API access may require a separate API subscription scope and may be different from replay-analysis subscription access.

Prohibited API uses include mass scraping, resale or redistribution of API data without authorization, and attempts to identify or re-identify users or other players beyond the intended Service use.

We may apply rate limits, monitor API traffic for security and abuse prevention, and suspend, rotate, or revoke API access or keys in case of abuse, unauthorized use, or operational/security need.

Data accessed through the API remains subject to these Terms and to the Privacy Policy.

18. Changes

We may update these Terms periodically. We will publish the updated version on the website and will change the date of the Last update. Any modification of these Terms will require acceptance of the updated version in order to continue using the paid functions.